Page 1 of 1

Cannot See previews in Enterprise trail version

Posted: Wed Jul 12, 2017 10:52 am
by Paragon
Hello,

I am kind of a newbie towards Logical Doc and I'm trying my best to learn everything. One of the major issues that I am having at the moment is that I can't view previews apart from PDFs. I am currently using LogicalDOC Enterprise trial Version 7.7 on a windows based server and I know that on the community version you're only allowed to view pdfs.

I think it might be an issue with my external apps and I'll add a screenshot of the current external apps that I am using.
https://prnt.sc/fuov84

I would appreciate any help with this issue as it has been bothering me for about a week.

Thank you,

Stefan

Re: Cannot See previews in Enterprise trail version

Posted: Mon Aug 07, 2017 10:27 am
by agaspa
Hi Stefan,
starting from LD 7.7 we introduced the Format Converter, that feature will allow you to convert documents from one format to another and is obviously also used to convert document into PDFs (these will be used by the preview system)

So you should configure the converter for the documents from the format you have to PDF;
basically LD uses LibreOffice to convert documents, but there are also other options available.

http://docs.logicaldoc.com/en/settings/ ... converters

First you should check to have LibreOffice installed on your server (Whether it's windows or Linux)