Failed indexing of docx and pptx

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

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oschusler
Posts: 1
Joined: Wed Apr 12, 2017 9:50 am

Failed indexing of docx and pptx

Post by oschusler » Wed Apr 12, 2017 9:58 am

Hi guys,

For the last eight-odd years we used LogicalDOC community version 6.6.2 as the backend for an education document management system. LD is contacted via SOAP and its purpose is solely to store documents, index them and make them searchable. This works perfectly fine for .doc, .ppt and .pdf files, but some files did not seem to be indexed. These files appeared to be .docx and .pptx. I created two identical word documents, one .doc and one .docx, uploaded them to the same folder, indexed them and searched for the content. Only the .doc could be found. Same story for the powerpoint files.

Can anyone confirm that LD 6.6.2 does not support the indexing of these file formats? OpenOffice is not installed on the system.

Thanks in advance.

car031
Posts: 154
Joined: Tue Apr 17, 2012 8:27 am

Re: Failed indexing of docx and pptx

Post by car031 » Fri Apr 28, 2017 10:26 am

The .docx and .pptx are not supported in the Community but only in the commercial editions

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