Office Add-in disappeared

[bwenzky]

Hi, this morning the plugin has disappeared for two users of ours. Both Office Add-in and Outlook Add-in.
I tried reinstalling the plugin but this has not changed anything.

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[car031]

Hello,

this is an unfortunate problem and but the reason is quite clear.

First of all we suggest you to download install the latest version of the Add-in, because since the version 2.10.0 all the artifacts are digitally signed.

If this does not solve your problem a manual intervention on the registry will be needed.

Here is an interesting article that can explain these types of cases, with a solution that we have proven to be effective
http://www.outlook-apps.com/inactive-outlook-add-ins/

[bwenzky]

Very quick response, thanks!
The referenced article solved my problem.