Annotations Feature Not Working in 7.2

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

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die7fox
Posts: 52
Joined: Thu Sep 18, 2014 10:20 am

Annotations Feature Not Working in 7.2

Tue Apr 07, 2015 1:03 pm

We recently upgraded to LogicalDOC 7.2 and we're looking forward to using the new Annotation feature. Unfortunately, it isn't working. When I click the "Annotations" button, I'm taken to the screen that should allow you to add annotations, but when I click "Add Annotation," nothing happens. No error messages appear or anything else. It just sits there. We've tried it in Safari, Chrome, and Firefox. Any idea what might be wrong?
mmeschieri
Posts: 242
Joined: Mon Apr 19, 2010 3:40 pm

Re: Annotations Feature Not Working in 7.2

Tue Apr 07, 2015 1:21 pm

The annotations feature, requires the external utility Pdftohtml, please refer to the installation guide for your system on how to make this available:

* Linux: http://docs.logicaldoc.com/en/installat ... ware-linux
* Apple: http://docs.logicaldoc.com/en/installat ... ftware-osx

For Windows, it is included in the installer of LogicalDOC.
die7fox
Posts: 52
Joined: Thu Sep 18, 2014 10:20 am

Re: Annotations Feature Not Working in 7.2

Tue Apr 07, 2015 1:27 pm

Thanks. It appears we just had the path to the pdftohtml plugin configured wrong in our settings. It's working now.

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