The contents you find here are totally obsolete so do not use this website to obtain a solution for your issues: the indications you get from here will not be accurate and may lead to data loss or other mayor problems

Database not connected

Problems with installing LogicalDOC? No problems, the solution is closer than you think.

Moderator: car031

jimlhz_95
Posts: 1
Joined: Wed Aug 21, 2019 12:18 pm

Database not connected

Wed Aug 21, 2019 1:30 pm

Hi. This is the firtst time I am installing this software. I use Windows 10 (version 1903), and first I downloaded the Windows installer (version 8.3.2) but I had a issue running the file .exe, appeared a message that says: "Error: Could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program will exit.". I tryed to solve the issue, but I don't found a solution. So I downloaded the Linux installer (versión 8.3.2) because it contain a .jar file.

I installed Java SE Developments Kit 12 (jdk-12.0.2), added to environment path the \bin directory and I think that everything was well installed. I use SQL Server, so I installed SQL Server Express 2017 and SQL Server Management, I have created a new database called "logicaldoc", a login and user called in the same way for the new database and I granted all permissions to this user and I check that TCP/IP is enabled and what is the default port (1433). After, through the cmd, I runed the .jar file and I followed the installation to the point where I must insert the data for connect with database, but here appear a error message thath says: "Database not connected".

I tryed many ways of write this data: with the sa user and its password; the logicaldoc user and its password that I had created; with the IP; the Server Name and the name of Instance in the correspondent box; the ServerName\Instance and the Instance box empty; with the word "localhost" and the name of Instance in the correspondent box; the same but with theinstance box empty; with ports 1433, 8080 and with the port box empty. Every combinations, but the issue persist. What do I can to do?

Thanks.

Return to “Installation”

Who is online

Users browsing this forum: No registered users and 16 guests

× Attention! This forum has been dismissed and will be soon removed. The contents you find here are totally obsolete so do not use this website to obtain a solution for your issues: the indications you get from here will not be accurate and may lead to data loss or other mayor problems.