Installation Gone Wrong

Problems with installing LogicalDOC? No problems, the solution is closer than you think.

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arenaldo12
Posts: 1
Joined: Tue May 31, 2011 2:44 am

Installation Gone Wrong

Tue May 31, 2011 2:48 am

Hello. I am not very happy as something went wrong with the installation. the .exe file for uninstalling did not download and I cannot simply delete the files because they are protected. Does anyone know quickly if there are some permissions I can change on the files? Or, if there is a separate uninstall.exe file I can download separately (or if someone can post it for me).

Thanks.
mmeschieri
Posts: 242
Joined: Mon Apr 19, 2010 3:40 pm

Re: Installation Gone Wrong

Tue May 31, 2011 7:26 am

Hi you.

the installer is a simple next-next procedure and in general it does the job in some minutes without problems.
If the uninstaller was not able to delete files it may be due to permission issues, for example if you are using Vista it would be better to execute the setup and then the uninstall with as administrator.

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