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Installation Gone Wrong

Posted: Tue May 31, 2011 2:48 am
by arenaldo12
Hello. I am not very happy as something went wrong with the installation. the .exe file for uninstalling did not download and I cannot simply delete the files because they are protected. Does anyone know quickly if there are some permissions I can change on the files? Or, if there is a separate uninstall.exe file I can download separately (or if someone can post it for me).

Thanks.

Re: Installation Gone Wrong

Posted: Tue May 31, 2011 7:26 am
by mmeschieri
Hi you.

the installer is a simple next-next procedure and in general it does the job in some minutes without problems.
If the uninstaller was not able to delete files it may be due to permission issues, for example if you are using Vista it would be better to execute the setup and then the uninstall with as administrator.