Stuck at Loading Messages

Problems with installing LogicalDOC? No problems, the solution is closer than you think.

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ballanor
Posts: 2
Joined: Wed Jan 28, 2015 9:25 pm

Stuck at Loading Messages

Wed Jan 28, 2015 9:31 pm

Hello,

I have installed and configured LogicalDoc and the tomcat server. I opened up ports to connect from external IPs. Internally on localhost everything runs fine on the server, however from any other IP I try to connect and it just stays stuck at the 'Loading Messages' and never does anything. Any help or suggestions? Thank you.

-Scott
mmeschieri
Posts: 242
Joined: Mon Apr 19, 2010 3:40 pm

Re: Stuck at Loading Messages

Wed Jan 28, 2015 9:34 pm

It seems you are using Internet Explorer. In this case, just remove the 'compatibility mode' visualization for the IP of the LogicalDOC's server.
ballanor
Posts: 2
Joined: Wed Jan 28, 2015 9:25 pm

Re: Stuck at Loading Messages

Wed Jan 28, 2015 11:35 pm

This was all through google chrome, I did test it in internet explorer and it still did the same thing. Not sure exactly what you mean about the 'compatibility mode' visualization, where exactly would that setting be? Cant seem to find it anywhere.
agaspa
Posts: 709
Joined: Tue Apr 20, 2010 8:24 am

Re: Stuck at Loading Messages

Thu Jan 29, 2015 3:03 pm

Which edition of LogicalDOC you are trying?
LogicalDOC Community or the Trial version that you can download from the official website?
Can you tell me the exact number of the version? (7.0.x or 7.1.2)

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