Unable to Login after 7.1.3 Installation

Problems with installing LogicalDOC? No problems, the solution is closer than you think.

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semaj1st
Posts: 2
Joined: Thu Feb 05, 2015 1:06 pm

Unable to Login after 7.1.3 Installation

Thu Feb 05, 2015 3:30 pm

Hi Guys,

Hopefully you can assist. I am currently setting up a demo of LogicalDOC however after running through the installation I am unable to login to the page http://localhost:8081 (8080 was already in use) with the admin/admin credentials.

I have checked the file tomcat-users.xml however the credentials are correct. Also, I can login fine if I go to http://localhost:8081/setup.

I am using MySQL 5.6.22, and Java SDK 8 (Upd 31). I was trying to resolve and installed Java SDK 7 (Upd 75) however this made no difference.

Cheers,
James
mmeschieri
Posts: 242
Joined: Mon Apr 19, 2010 3:40 pm

Re: Unable to Login after 7.1.3 Installation

Fri Feb 06, 2015 9:17 am

Probably the database was not created correctly or you have not activated your license, please post a screnshot of the login page of your LogicalDOC
semaj1st
Posts: 2
Joined: Thu Feb 05, 2015 1:06 pm

Re: Unable to Login after 7.1.3 Installation

Mon Feb 09, 2015 10:37 am

Hi mmeschieri,

It looks like you are right about the license, see attached screenshot.

I was not provided a temporary license of any sorts when signing up, do I need to contact the sales department?

Thanks,
James
Attachments
logicaldoc.JPG
Login Page
logicaldoc.JPG (41.46 KiB) Viewed 10361 times
agaspa
Posts: 709
Joined: Tue Apr 20, 2010 8:24 am

Re: Unable to Login after 7.1.3 Installation

Wed Feb 11, 2015 9:39 am

You can contact the sales team at sales@logicaldoc.com
or if you're in a hurry you can perform a new registration for a trial at http://www.logicaldoc.com/try.html
mahelal007
Posts: 3
Joined: Mon May 04, 2015 6:15 am

Re: Unable to Login after 7.1.3 Installation

Tue May 05, 2015 12:11 pm

Hello
I've installed Logical DOC Community 7.2 recently and successful to install but when I'm trying to login showing problem "Access Denied" and "no database" screen shot below
Capture.PNG
Screen shot
Capture.PNG (41.45 KiB) Viewed 10044 times
I've given username & password " admin"
How can I be there login?
plz help me to proceed :( :( :(
Thanks
Helal
agaspa
Posts: 709
Joined: Tue Apr 20, 2010 8:24 am

Re: Unable to Login after 7.1.3 Installation

Wed May 06, 2015 8:24 am

Hi Helal,
on which database you installed LD?

You should look in the log files, usually you find them in the folder C:\logicaldoc\respository\logs

The main log file is dms.log
mahelal007
Posts: 3
Joined: Mon May 04, 2015 6:15 am

Re: Unable to Login after 7.1.3 Installation

Wed May 06, 2015 12:09 pm

Dear Bro
I've Installed in mysql database, But I've not created any database cause i don't know how to create mysql database by LogicalDoc (I've not got any option to create database during installation.)
For running server, I've installed xammp also. But not working.I don't how to fix it please help me somehow......

Thanks
Helal
agaspa
Posts: 709
Joined: Tue Apr 20, 2010 8:24 am

Re: Unable to Login after 7.1.3 Installation

Wed May 06, 2015 2:43 pm

LogicalDOC version 7.2 (with installer) during the setup gives you the option to choose the database: internal or external (MySQL).
In the second case it is sufficient that you provide the credentials of a user with elevated privileges (root) and the installer will create the schema and tables.
Alternatively, you can manually create the schema and rerun the setup of the system from the web-interface, just use the address:

http://localhost:8080/setup
or
http://localhost:8080/logicaldoc/setup

(You will be prompted for credentials to access the protected area)
mahelal007
Posts: 3
Joined: Mon May 04, 2015 6:15 am

Re: Unable to Login after 7.1.3 Installation

Tue May 12, 2015 1:26 pm

Ohhh
It's great.
Many many thanks bro.....
I did it! :D :D :D

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