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Unable to Login after 7.1.3 Installation

Posted: Thu Feb 05, 2015 3:30 pm
by semaj1st
Hi Guys,

Hopefully you can assist. I am currently setting up a demo of LogicalDOC however after running through the installation I am unable to login to the page http://localhost:8081 (8080 was already in use) with the admin/admin credentials.

I have checked the file tomcat-users.xml however the credentials are correct. Also, I can login fine if I go to http://localhost:8081/setup.

I am using MySQL 5.6.22, and Java SDK 8 (Upd 31). I was trying to resolve and installed Java SDK 7 (Upd 75) however this made no difference.

Cheers,
James

Re: Unable to Login after 7.1.3 Installation

Posted: Fri Feb 06, 2015 9:17 am
by mmeschieri
Probably the database was not created correctly or you have not activated your license, please post a screnshot of the login page of your LogicalDOC

Re: Unable to Login after 7.1.3 Installation

Posted: Mon Feb 09, 2015 10:37 am
by semaj1st
Hi mmeschieri,

It looks like you are right about the license, see attached screenshot.

I was not provided a temporary license of any sorts when signing up, do I need to contact the sales department?

Thanks,
James

Re: Unable to Login after 7.1.3 Installation

Posted: Wed Feb 11, 2015 9:39 am
by agaspa
You can contact the sales team at sales@logicaldoc.com
or if you're in a hurry you can perform a new registration for a trial at http://www.logicaldoc.com/try.html

Re: Unable to Login after 7.1.3 Installation

Posted: Tue May 05, 2015 12:11 pm
by mahelal007
Hello
I've installed Logical DOC Community 7.2 recently and successful to install but when I'm trying to login showing problem "Access Denied" and "no database" screen shot below
Capture.PNG
Screen shot
Capture.PNG (41.45 KiB) Viewed 15249 times
I've given username & password " admin"
How can I be there login?
plz help me to proceed :( :( :(
Thanks
Helal

Re: Unable to Login after 7.1.3 Installation

Posted: Wed May 06, 2015 8:24 am
by agaspa
Hi Helal,
on which database you installed LD?

You should look in the log files, usually you find them in the folder C:\logicaldoc\respository\logs

The main log file is dms.log

Re: Unable to Login after 7.1.3 Installation

Posted: Wed May 06, 2015 12:09 pm
by mahelal007
Dear Bro
I've Installed in mysql database, But I've not created any database cause i don't know how to create mysql database by LogicalDoc (I've not got any option to create database during installation.)
For running server, I've installed xammp also. But not working.I don't how to fix it please help me somehow......

Thanks
Helal

Re: Unable to Login after 7.1.3 Installation

Posted: Wed May 06, 2015 2:43 pm
by agaspa
LogicalDOC version 7.2 (with installer) during the setup gives you the option to choose the database: internal or external (MySQL).
In the second case it is sufficient that you provide the credentials of a user with elevated privileges (root) and the installer will create the schema and tables.
Alternatively, you can manually create the schema and rerun the setup of the system from the web-interface, just use the address:

http://localhost:8080/setup
or
http://localhost:8080/logicaldoc/setup

(You will be prompted for credentials to access the protected area)

Re: Unable to Login after 7.1.3 Installation

Posted: Tue May 12, 2015 1:26 pm
by mahelal007
Ohhh
It's great.
Many many thanks bro.....
I did it! :D :D :D