installation challenge

Problems with installing LogicalDOC? No problems, the solution is closer than you think.

Moderator: car031

accessng
Posts: 1
Joined: Tue Jul 25, 2017 5:59 pm

installation challenge

Tue Jul 25, 2017 6:14 pm

Hi team,
i just installed logicaldoc on our system. Everything seemed to go well during the installation process but when it was time to log in using the default
username: admin
password: admin
the system kept responding with: Access Denied. how can i fix this?
agaspa
Posts: 529
Joined: Tue Apr 20, 2010 8:24 am

Re: installation challenge

Mon Aug 07, 2017 9:50 am

You should check the main log file of LogicalDOC which you can find in folder

C:\LogicalDOC\repository\logs
or in Linux/Unix
/<INSTALLATION_DIR>\repository\logs

Main log file name is: dms.log

Also you can check if there is some problem with Tomcat reading its log files in folder
C:\LogicalDOC\tomcat\logs

Please remember that LogicalDOC needs Java JRE 8 in order to run
http://docs.logicaldoc.com/en/system-requirements

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