Hi,
I installed LogicalDoc community edition and configured with MySQL. All databases and tables are created and I suppose that means Database connectivity is fine.
Whenever I try to access in Browser (localhost:8080), the page is not displayed and default error code like Connection Refused by Chrome and Unknown Location from Edge are thrown.
System Details:
OS: Windows 10 Pro Version 1703
Architecture : 64bit
Processor/Ram: Intel i3 / 4GB RAM,
Java JDK: jdk1.8.0_131
What i find is, the LogicalDoc-community service is not running and when I click on Start below error message is thrown.
I have tried all combination and configuration variations, any help will be greatly appreciated.
John Bhatt
https://www.pyarb.com
Can not start Service
Moderator: car031
Post
Re: Can not start Service
Hi John,
you have two LD system services: LogicalDOC-Community and LogicalDOC-Community1
1) Remove the bad service (optional)
you should check their directories: right mouse click on the service then properties tab, check for the executable path.
Then you have 2 options: a) remove the service with the bad path b) change this service as Manual startup
2) Check the Java configuration that runs LD
The most likely cause is that you have configured Java 64-bit, but the installer found the 32-bit version or vice versa
Go into folder C:\LogicalDOC-Community\tomcat\bin\32
copy the files contained in the parent path overwriting existing files
try to start the service
If that doesn't solve repeat the process using files in folder C:\LogicalDOC-Community\tomcat\bin\64
you have two LD system services: LogicalDOC-Community and LogicalDOC-Community1
1) Remove the bad service (optional)
you should check their directories: right mouse click on the service then properties tab, check for the executable path.
Then you have 2 options: a) remove the service with the bad path b) change this service as Manual startup
2) Check the Java configuration that runs LD
The most likely cause is that you have configured Java 64-bit, but the installer found the 32-bit version or vice versa
Go into folder C:\LogicalDOC-Community\tomcat\bin\32
copy the files contained in the parent path overwriting existing files
try to start the service
If that doesn't solve repeat the process using files in folder C:\LogicalDOC-Community\tomcat\bin\64
Post
Re: Can not start Service
thank you for your information, was pulling hair out over this.agaspa wrote: ↑Fri Oct 13, 2017 10:25 amHi John,
you have two LD system services: LogicalDOC-Community and LogicalDOC-Community1
1) Remove the bad service (optional)
you should check their directories: right mouse click on the service then properties tab, check for the executable path.
Then you have 2 options: a) remove the service with the bad path b) change this service as Manual startup
2) Check the Java configuration that runs LD
The most likely cause is that you have configured Java 64-bit, but the installer found the 32-bit version or vice versa
Go into folder C:\LogicalDOC-Community\tomcat\bin\32
copy the files contained in the parent path overwriting existing files
try to start the service
If that doesn't solve repeat the process using files in folder C:\LogicalDOC-Community\tomcat\bin\64
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