I was given a activation code (trial) which I used for testing on a server Apache Tomcat (local), I then used the same code to install on live server.
When I tried to login with admin/admin, it said "access denied", so I got a new activation code and registered it. The problem is, I logged in succeeds but after "loading UI components" it returns a "Access denied" error message.
Can I change the activation code? or do I need to completely uninstall and install with a new one?
Replace Activation code used in Linux /Centos installation with new Activation code
Moderator: car031
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Re: Replace Activation code used in Linux /Centos installation with new Activation code
Hi judeochalifu,
most likely the database connection does not work.
Perhaps the database service is turned off or the database is unreachable.
Verify that the database is reachable and check the LogicalDOC connection parameters in the context.properties file in the \conf folder
These parameters are identified by the keywords that start with the initials jdbc. in file context.properties
Note: before modifying the context.properties file manually, it is advisable to switch off the LogicalDOC service / daemon
most likely the database connection does not work.
Perhaps the database service is turned off or the database is unreachable.
Verify that the database is reachable and check the LogicalDOC connection parameters in the context.properties file in the \conf folder
These parameters are identified by the keywords that start with the initials jdbc. in file context.properties
Note: before modifying the context.properties file manually, it is advisable to switch off the LogicalDOC service / daemon
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