LogicalDOC service doesn't start

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erich
Posts: 2
Joined: Mon Nov 08, 2010 5:01 pm

LogicalDOC service doesn't start

Mon Nov 08, 2010 5:07 pm

Hi,

I'm trying to install LogicalDOC Community as a service on Windows 2003, but when I try to make it run it doesn't start. This is my cmd log:

Code: Select all

C:\Program Files\logicaldoc\bin>service install logicaldoc
Installing the service 'logicaldoc' ...
Using CATALINA_HOME:    C:\Program Files\logicaldoc
Using CATALINA_BASE:    C:\Program Files\logicaldoc
Using JAVA_HOME:
Using JVM:              auto
The service 'logicaldoc' has been installed.

C:\Program Files\logicaldoc\bin>net start logicaldoc
The Apache Tomcat logicaldoc service is starting.
The Apache Tomcat logicaldoc service could not be started.

A service specific error occurred: 0.

More help is available by typing NET HELPMSG 3547.

C:\Program Files\logicaldoc\bin>net helpmsg 3547

A service specific error occurred: ***.


EXPLANATION

A service-specific error occurred.

ACTION

Refer to the Help or documentation for that service to determine the problem.
mmeschieri
Posts: 242
Joined: Mon Apr 19, 2010 3:40 pm

Re: LogicalDOC service doesn't start

Mon Nov 08, 2010 5:13 pm

I assume you are using Tomcat. So refer to Tomcat documentations of issues like, and in particular take a look at this How-To: http://tomcat.apache.org/tomcat-6.0-doc ... howto.html

Regards
Marco
agaspa
Posts: 709
Joined: Tue Apr 20, 2010 8:24 am

Re: LogicalDOC service doesn't start

Tue Nov 09, 2010 1:02 pm

You should ensure that you have correctly installed JDK 1.6
and that you defined in your envirement the variable JAVA_HOME e.g.: JAVA_HOME=C:\Program Files\Java\jdk1.6.0_22
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erich
Posts: 2
Joined: Mon Nov 08, 2010 5:01 pm

Re: LogicalDOC service doesn't start

Tue Nov 09, 2010 2:05 pm

Thank you! Setting JAVA variables made the thing work.
umair
Posts: 9
Joined: Sat Oct 02, 2010 4:40 pm

Re: LogicalDOC service doesn't start

Thu Feb 03, 2011 9:00 am

After installing logical doc on windows server 2003 the service could not be started and following error appears:
"Windows could not start start the logical doc on local computer for more information review system event log. if this is a non microsoft service, contact the service vendor, and refer to service-specific error code 0". when i open event log it displays the error of "source control manager" and event Id is 7024. In the description of event log "the service logicaldoc is terminated with service specific error 0".

kindly help me out please!

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