LogicalDOC service failure

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

Moderator: car031

Madeo1068
Posts: 1
Joined: Wed Jun 07, 2017 9:15 am

LogicalDOC service failure

Mon May 23, 2022 3:24 pm

Hello,
we have been using LogicalDOC Community edition for several years withou any throuble.
Unfortunately last week, after a thunderstorm, the server was stopped and there seems to be no way to get it started again, not even manually.
I intend to reinstall the server application over the original one (I still have the installer for the release we're currently using, the 7.6.4), but I'm not sure my data will be preserved doing that and I'm afraid to get everything lost.
Does anyone had this issue?
Any suggestions will be appreciated, thanks

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