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ERROR - NEW USER

Posted: Mon May 27, 2019 8:23 pm
by tamires
Hey !

I add a new user, but didn't receive the e-mail with password.
In the field group show this message.

Do you have idea about this problem ?
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Re: ERROR - NEW USER

Posted: Fri Jun 07, 2019 1:42 pm
by agaspa
Hi @tamires,
the most probable cause of error is that you have not configured the options for outgoing mail correctly
Administration, Settings, Outgoing Email
https://docs.logicaldoc.com/en/settings/outgoing-email

However to be sure we should examine the application logs

Re: ERROR - NEW USER

Posted: Thu Jun 20, 2019 9:41 am
by rchuprina91
Had the same problem, solution with outgoing mail helped. Thanks!