We've installed LogicalDOC for a client and have been slowly ramping up production usage. On one particular machine, using one particular scanner (this is a unique setup from other users in the same office) the scan dialog box loads, parameters can be set, but the scanner seems to hang on "transferring." Is this possibly a LogicalDOC problem or is it only the scanner?
The scanner is a Xerox DocuMate 152, and the system is Windows XP Pro, SP3.
Thanks!
Scan hangs
Moderator: car031
Post
Re: Scan hangs
Make sure that all the TWAIN drivers are running well. In addition it may be required to increase the memory available to the Java Plugin.
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