Document Preview error with conversion
Posted: Fri Aug 17, 2012 2:29 pm
Hello
I have newly installed LogicalDoc onto a Windows SBS2011 server (similar to Windows 2008 server). JDK7 installed. Trial version (i.e. not registered)
I have been able to log in via browser and added 3 documents to LogicalDoc: one jpg and two docx
After transferring them I have executed Document Indexing and Index Optimisation.
I can preview and (now after indexing) successfully search the jpg documents.
When I try to preview the Word (docx) documents, all I see is: There was a problem with conversion generation. Please contact your LogicalDoc Administrator.
And I can only find the documents when searching, when using filename rather than contents.
Thank you in advance for your help.
Regards
Ash
I have newly installed LogicalDoc onto a Windows SBS2011 server (similar to Windows 2008 server). JDK7 installed. Trial version (i.e. not registered)
I have been able to log in via browser and added 3 documents to LogicalDoc: one jpg and two docx
After transferring them I have executed Document Indexing and Index Optimisation.
I can preview and (now after indexing) successfully search the jpg documents.
When I try to preview the Word (docx) documents, all I see is: There was a problem with conversion generation. Please contact your LogicalDoc Administrator.
And I can only find the documents when searching, when using filename rather than contents.
Thank you in advance for your help.
Regards
Ash