Preview problem: conversion generation

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

Moderator: car031

RosewoodAdmin
Posts: 2
Joined: Fri Aug 17, 2012 2:06 pm

Preview problem: conversion generation

Mon Aug 20, 2012 3:05 pm

I have added 3 documents: one jpg and two docx.
I can preview and search on the jpg but now either of the docx.
The error message is: There was a problem with the conversion generation.
Please, contact your LogicalDoc administrator.

I have a trial version installed on Windows SBS 2011 (similar to Windows 2008 server)
agaspa
Posts: 714
Joined: Tue Apr 20, 2010 8:24 am

Re: Preview problem: conversion generation

Tue Aug 28, 2012 11:58 am

The conversion to PDF as well the generation of the preview of documents, depends from the correct installation of OpenOffice on the server that host LogicalDOC.

Please read this post and you should solve the problem:
viewtopic.php?f=8&t=607#p1975

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