Whenever I try to preview a document, I get the following error message: "Preview not available. Contact the system administrator."
The following third party applications are installed and working:
SWFTools
OpenOffice 4
ImageMagick
GhostScript
Tesseract
Not sure what the problem could be. This is happening on all clients (Windows, Mac, CentOS, etc.). What else should I check for?
Preview Not Available. Contact The System Administrator
Moderator: car031
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Re: Preview Not Available. Contact The System Administrator
The preview of documents other than PDF is available on the commercial editions only
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Re: Preview Not Available. Contact The System Administrator
We're running the 30-day trial. Is that why preview isn't working?
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Re: Preview Not Available. Contact The System Administrator
Ok got it. To have the preview running you have to provide and configure in the logicaldoc's server a set of external components, assuming you installed in Linux here is the manual page describing their installation: http://docs.logicaldoc.com/en/installat ... ware-linux
Then you have to configure LogicalDOC: http://docs.logicaldoc.com/en/installat ... ldoc-linux
See 'Post-Installation'
Then you have to configure LogicalDOC: http://docs.logicaldoc.com/en/installat ... ldoc-linux
See 'Post-Installation'
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Re: Preview Not Available. Contact The System Administrator
Okay, we see what happened. We had the path to Open Office misconfigured. Preview is working fine now. Thanks!
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