Page 1 of 1

Preview stops working after document is checked in

Posted: Tue Jan 30, 2018 4:14 pm
by die7fox
Running LogicalDOC 7.7.3 on a CentOS 7 server. After upgrading, Preview only works on documents that have not been checked out/checked in. Once we check a document back in to the system, we can no longer preview it. Is there a fix for this?

Re: Preview stops working after document is checked in

Posted: Tue Mar 06, 2018 9:46 am
by agaspa
Hi diefox,
that is very strange, are you using a community version?
Exactly this behavior happens on any type of document, or are there any specific file types?
What do you tell me about the Thumbnail of the document, is it generated correctly?