Excel asks for login credentials when clicking on LogicalDOC links

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

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die7fox
Posts: 50
Joined: Thu Sep 18, 2014 10:20 am

Excel asks for login credentials when clicking on LogicalDOC links

Wed Jan 31, 2018 2:49 pm

Running LogicalDOC 7.7.3 on a CentOS 7 server. When we copy/paste LogicalDOC links into Excel, like the one below:

https://logicaldoc.ourdomain.com/displa ... d=11829276

We are now receiving a login prompt from Excel, like this:
Screen Shot 2018-01-31 at 8.21.34 AM.png
Screen Shot 2018-01-31 at 8.21.34 AM.png (46.66 KiB) Viewed 644 times
This behavior did not occur in any version prior to 7.5. In Mac OS, if we close the login prompt, the link will still work. In Windows, the login prompt pops up about four times before the link will work. Is there a setting in either Excel or LogicalDOC that disables this prompt?
shatzing
Posts: 79
Joined: Tue Jan 21, 2014 9:46 am

Re: Excel asks for login credentials when clicking on LogicalDOC links

Wed Jan 31, 2018 5:23 pm

I don't think this is something related to LogicalDOC, I just tried to add links like the one you described on a new excel document and on my Excel Office 365 I doesn't have the problem you described.
Note: I tested this against LogicalDOC CE 7.7.3 (Community edition)
I also asked to one of my collegues to do the same with Excel Office 2016 and another LogicalDOC EE 7.7.4 and he also doesn't experience the problem
I think this might be a settings in your Excel or in your internet setting...
Anyhow I suggest you to report into the official help-desk system https://logicaldoc.freshdesk.com

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