Page 1 of 1

error 500 after uploading a document

Posted: Mon May 07, 2018 8:57 am
by app2b_user
hello, i'm using LogicalDOC Community version 7.7.3.

when i upload documents only in a certain folder i get the error: '500 The call failed on the server; see server log for details', i don't know what happens...

see log in attachment.

thanks in advance,
app2b_user

Re: error 500 after uploading a document

Posted: Mon May 07, 2018 1:51 pm
by admin
Most likely there is a problem with the filename.
Check if there are any strange characters, such as '^' and '$'
Also I suggest to avoid file names with following characters:
\ / < > * ? " :

Re: error 500 after uploading a document

Posted: Mon May 07, 2018 2:56 pm
by app2b_user
hi,
i called the document 'test.txt'.

when i upload to another folder all is fine, only in a particular folder i get that error...

thanks,
app2b_user

Re: error 500 after uploading a document

Posted: Wed May 09, 2018 4:17 pm
by agaspa
Check carefully the name of the folder,
and any automatic assignments of the document types (template associated to the folder).