Hello,
I'm trying the community version and I have a problem with a PDF.
The result of the indexing shows me this message: "The document is encrypted"
I have another PDF that is correctly indexed.
Do you know where this mistake came from?
Sincerely
LogicalDoc CE - The document is encrypted
Moderator: car031
Post
Re: LogicalDoc CE - The document is encrypted
Perhaps you have a malformed PDF, it is a PDF document that some readers are able to open, others instead are not able to run this operation.
Some readers can display a document even if this presents some format errors, so maybe with a certain reader you can see the document, with another not.
You must check your documents for format errors
Online there are many tools that can validate your documents
https://www.pdf-online.com/osa/validate.aspx
http://masao.jpn.org/software/pdf-checker/index.html.en
https://www.pdf-tools.com/pdf20/en/prod ... validator/
Some readers can display a document even if this presents some format errors, so maybe with a certain reader you can see the document, with another not.
You must check your documents for format errors
Online there are many tools that can validate your documents
https://www.pdf-online.com/osa/validate.aspx
http://masao.jpn.org/software/pdf-checker/index.html.en
https://www.pdf-tools.com/pdf20/en/prod ... validator/
Post
Re: LogicalDoc CE - The document is encrypted
Hello,
You were right, PDF TOOLd tells me that PDFs contain errors. After using their PDF repair tool, LogicalDoc can index them.
You were right, PDF TOOLd tells me that PDFs contain errors. After using their PDF repair tool, LogicalDoc can index them.
Post
Re: LogicalDoc CE - The document is encrypted
Hi Frederic,
thanks for the confirmation, in the past we had similar cases, but without seeing your PDFs mine was only a guess
Br.
Alex
thanks for the confirmation, in the past we had similar cases, but without seeing your PDFs mine was only a guess
Br.
Alex
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