LogicalDOC Office Addin Disabled for PowerPoint

LogicalDOC has many interesting features, but requires some configuration process to show its full potential.

Moderator: car031

Posts: 52
Joined: Thu Sep 18, 2014 10:20 am

LogicalDOC Office Addin Disabled for PowerPoint

Mon Nov 26, 2018 7:45 pm

When my users try to check out a PPT file, the LogicalDOC Office Add-in returns the following:

Retrieving the document's metadata
LogicalDOC is downloading the document, please wait...
LoadBehavior CU: 2
LogicalDOC Office Addin seems to be disabled for PowerPoint
Press ESC to exit

Never seen this before. Is there a remedy?
Posts: 709
Joined: Tue Apr 20, 2010 8:24 am

Re: LogicalDOC Office Addin Disabled for PowerPoint

Tue Nov 27, 2018 3:45 pm

Hi die7fox,

it seems that the plugin is disabled for PowerPoint, the possible solutions are 2:
1) uninstall and reinstall the plugin (with all the Office applications closed)
2) change a value on the system registry using regedit

you should locate the path

Code: Select all

then locate the key LoadBehavior and change the value to 3

See attached image

Enable Logicaldoc addin on PowerPoint
enable-logicaldoc-addin-on-powerpoint.png (69.67 KiB) Viewed 941 times

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