ERROR - NEW USER

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

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tamires
Posts: 8
Joined: Mon May 27, 2019 1:29 pm

ERROR - NEW USER

Mon May 27, 2019 8:23 pm

Hey !

I add a new user, but didn't receive the e-mail with password.
In the field group show this message.

Do you have idea about this problem ?
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agaspa
Posts: 696
Joined: Tue Apr 20, 2010 8:24 am

Re: ERROR - NEW USER

Fri Jun 07, 2019 1:42 pm

Hi @tamires,
the most probable cause of error is that you have not configured the options for outgoing mail correctly
Administration, Settings, Outgoing Email
https://docs.logicaldoc.com/en/settings/outgoing-email

However to be sure we should examine the application logs
rchuprina91
Contact:
Posts: 1
Joined: Thu Jun 20, 2019 9:28 am

Re: ERROR - NEW USER

Thu Jun 20, 2019 9:41 am

Had the same problem, solution with outgoing mail helped. Thanks!

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