QNAP Update 8.3.3 to 8.3.4 Failed

Problems with installing LogicalDOC? No problems, the solution is closer than you think.

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karrfaltj
Posts: 8
Joined: Thu Mar 21, 2019 9:30 pm

QNAP Update 8.3.3 to 8.3.4 Failed

Tue Dec 24, 2019 12:39 am

I was moving right along with updating from 8.2.2 to 8.3.4 just fine until the last update 8.3.4. All previous updates, up to 8.3.3, were successful. I was able to login and successfully check each update. After upgrading to 8.3.4, I can't even get the login page to come up - just get a "... page can't be found (http error 404)" message. I did have SSL configured with a port of 8443. What went wrong??? Below is my update.log file. For the most part the file is the exact same as the previous updates except the areas about updating the database:

Unable to locate tools.jar. Expected to find it in /share/CACHEDEV1_DATA/.qpkg/JRE/lib/tools.jar
Buildfile: /share/CACHEDEV1_DATA/.qpkg/LogicalDOC/bin/build.xml

update:
[echo] Update started

init:

tomcat-stop:
[exec] $CATALINA_PID was set but the specified file does not exist. Is Tomcat running? Stop aborted.

check-stopped:
[echo] SSERVICE stopped
[mkdir] Created dir: /usr/local/LogicalDOC/updates/tmp
[echo] Process update package /usr/local/LogicalDOC/updates/ldoc_upd-00000077.zip
[unzip] Expanding: /usr/local/LogicalDOC/updates/ldoc_upd-00000077.zip into /usr/local/LogicalDOC/updates/tmp
[echo] Executing update package /usr/local/LogicalDOC/updates/ldoc_upd-00000077.zip
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

update:
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

cleanup:
[echo] Cleaning up your system
[delete] Deleting directory /usr/local/LogicalDOC/tomcat/work/Catalina
[echo] System cleaned
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

update-filesystem:
[echo] Updating the file system
[copy] Copying 1 file to /usr/local/LogicalDOC
[echo] The file system was updated
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

update-webapp:
[echo] Updating the web application
[delete] Deleting directory /usr/local/LogicalDOC/tomcat/webapps/ROOT
[unzip] Expanding: /usr/local/LogicalDOC/updates/tmp/logicaldoc-enterprise-webapp-8.3.4.war into /usr/local/LogicalDOC/tomcat/webapps/ROOT
[delete] Deleting: /usr/local/LogicalDOC/tomcat/webapps/ROOT/WEB-INF/classes/license.lic
[delete] Deleting: /usr/local/LogicalDOC/tomcat/webapps/ROOT/WEB-INF/classes/context.properties
[delete] Deleting: /usr/local/LogicalDOC/tomcat/webapps/ROOT/WEB-INF/classes/log.xml
[delete] Deleting: /usr/local/LogicalDOC/tomcat/webapps/ROOT/WEB-INF/classes/log4j.dtd
[echo] The web application was updated
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

restore-plugins:
[echo] Restoring custom plugins
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

update-configuration:
[echo] Updating the configuration
[copy] Copying 1 file to /usr/local/LogicalDOC/conf
[propertyfile] Updating property file: /usr/local/LogicalDOC/conf/context.properties
[sql] Executing commands
[sql] 1 of 1 SQL statements executed successfully
[echo] The configuration was updated
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

update-registry:
[echo] Updating the database. This may require several hours or even days. Please DO NOT interrupt.
[echo] Web application dir = /usr/local/LogicalDOC/tomcat/webapps/ROOT
[echo] LogicalDOC home = /usr/local/LogicalDOC

update-database:
[echo] Updating the database
[echo] Executing sql file sql/upgrade.sql.mysql
[sql] Executing resource: /usr/local/LogicalDOC/updates/tmp/sql/upgrade.sql.mysql
[sql] 17 of 17 SQL statements executed successfully
[echo] The database was updated
[echo] Calculating all the paths. This may require several hours. Please DO NOT interrupt.
[java] Calculated 0 paths
[echo] Paths calculated
[move] Moving 1 file to /usr/local/LogicalDOC/updates
[propertyfile] Updating property file: /share/CACHEDEV1_DATA/.qpkg/LogicalDOC/conf/context.properties
[echo] Record the update package ldoc_upd-00000077.zip into the database
[sql] Executing commands
[sql] 1 rows affected
[sql] 1 of 1 SQL statements executed successfully
[delete] Deleting directory /usr/local/LogicalDOC/updates/tmp

init:

tomcat-start:
[exec] Tomcat started.
[echo] SSERVICE started
[echo] Update finished. Enter the administration to confirm the update.

BUILD SUCCESSFUL
Total time: 53 seconds

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