error 500 after uploading a document

We tried to make LogicalDOC as intuitive as possible, but an advice is always welcome.

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app2b_user
Posts: 2
Joined: Mon May 07, 2018 8:33 am

error 500 after uploading a document

Mon May 07, 2018 8:57 am

hello, i'm using LogicalDOC Community version 7.7.3.

when i upload documents only in a certain folder i get the error: '500 The call failed on the server; see server log for details', i don't know what happens...

see log in attachment.

thanks in advance,
app2b_user
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admin
Site Admin
Posts: 23
Joined: Mon Apr 19, 2010 2:20 pm

Re: error 500 after uploading a document

Mon May 07, 2018 1:51 pm

Most likely there is a problem with the filename.
Check if there are any strange characters, such as '^' and '$'
Also I suggest to avoid file names with following characters:
\ / < > * ? " :
app2b_user
Posts: 2
Joined: Mon May 07, 2018 8:33 am

Re: error 500 after uploading a document

Mon May 07, 2018 2:56 pm

hi,
i called the document 'test.txt'.

when i upload to another folder all is fine, only in a particular folder i get that error...

thanks,
app2b_user
agaspa
Posts: 574
Joined: Tue Apr 20, 2010 8:24 am

Re: error 500 after uploading a document

Wed May 09, 2018 4:17 pm

Check carefully the name of the folder,
and any automatic assignments of the document types (template associated to the folder).

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