Cannot start online live demo

[dlevy]

Hi,

I cannot start online live demo on my computer with IE 7. this is what happens:

1. Start IE Version 7.0.5730.13
2. Type //http://demo.logicaldoc.com/
--> Waiting image "Loading Loading messages..." stays forever. No login screen appears. No error messages.

Can you reproduce this (with IE 7)? Is it possible to look for error messages somewhere?

I have also tried with Firefox on my computer and with IE 8 on another computer.
Both things work. Standalone free edition also works on my computer (http://localhost:8080/logicaldoc/ in IE 7).

Kind regards, Daniel

[mmeschieri]

Seems that you have some problems in starting the LogicalDOC Service. Go to <LDOC_HOME>\tomcat\bin and execute the startup.bat. This could solve.

If not, please uninstall all and re-install the letest 6.2.4.

[dlevy]

Hi,

Why should I start the LogicalDOC Service?
I said online live demo, i.e. http://demo.logicaldoc.com.

Regards, Daniel

[mmeschieri]

Ok, the online demo is operative more or less 24h, sometimes it is down for maintenance.

Make sure to have at least IE8+ or Firefox3+.

[jmartins]

I actually have the same issue that mmeschieri tried to answer. After installing LogicalDoc "Community version" to C:\
I started the service using the Tomcat startup.bat file (C:\LogicalDoc\tomcat\bin\startup.bat".
It errored out "Java_Home, not set", after some research I found that adding (set JAVA_HOME=C:\Program Files\Java\jdk1.7.0) to the top of both the startup and shutdown bat files resolved this error.
I then was able to access http://localhost:8080/ without error to the Tomcat server.
I then attempted to access logicaldoc using http://localhost:8080/logicaldoc.
The page appeared to begin loading but never finished, it just sat there loading.
Attempting go back to the localhost:8080 the server was no longer available.
Ideas?

[agaspa]

LogicalDOC 6.2.4 is no longer compatible with Internet Explorer 6 (IE6) and IE7.
The list of supported browser includes: IE8, IE9, FireFox 5/6, Google Chrome, Safari 5 and Opera.